Systems integration & APIs

    Systems integration that keeps operational truth intact.

    Flatorb connects physical workflow, cloud applications and enterprise systems through controlled APIs, EDI, files and event flows—so data arrives with meaning, validation and accountable recovery.

    Discuss your application ↗Explore capabilities ↓

    Workflow-led engineeringRemote-first, on-site when needed

    MapAgree identity and meaning
    ConnectUse the right interface
    ValidateProtect the transaction
    MonitorRecover visible exceptions

    Operational purpose

    Integration succeeds when systems agree about the event—not only the fields.

    Moving data is the easy part. Dependable integration needs ownership, timing, identity, validation, duplicate handling, error recovery and operational visibility.

    Flatorb works from the physical event and business record outward, designing integration boundaries that support real users, devices and workflows without hiding failed transactions.

    01Source event

    One system owns a meaningful change.

    A receipt, movement, asset handover, job completion, approval or status change is defined with clear authority.

    →
    02Controlled exchange

    The event is mapped and validated.

    Interfaces transform data, protect sequence and identity, handle duplicates and record processing evidence.

    →
    03Destination outcome

    The connected system updates predictably.

    Success, rejection and retry remain visible so users know whether the wider business record is dependable.

    Engineering capabilities

    Design integration for business continuity and supportability.

    A dependable interface has a clear contract, security model, monitoring path and recovery owner. Flatorb connects technology with the people who operate it.

    01API

    API design and integration

    Connect modern systems through authenticated REST or other supported application interfaces and governed event contracts.

    • REST
    • Webhooks
    • Authentication
    02API

    EDI and partner exchange

    Support agreed logistics, customer or supplier messages with mapping, validation and acknowledgement.

    • EDI
    • Partners
    • Acknowledgement
    03API

    File and batch interfaces

    Implement dependable scheduled or event-driven file exchange where APIs are unavailable or unnecessary.

    • CSV / XML
    • SFTP
    • Schedules
    04API

    Master data synchronization

    Control product, asset, customer, location, user and reference data needed for consistent transactions.

    • Identity
    • Ownership
    • Change
    05API

    Error handling and observability

    Expose failed records, reason, retry and resolution so integration does not become a silent data gap.

    • Logs
    • Retries
    • Queues
    06API

    Phased migration and cutover

    Plan coexistence, reconciliation, testing and rollback when replacing or introducing connected systems.

    • Testing
    • Reconcile
    • Cutover

    Where it creates value

    Integrate where trusted events must cross a system boundary.

    The business case is strongest when users re-enter data, records disagree, status is late or one operational event must serve multiple systems.

    01Application

    Operational software to ERP

    Exchange orders, items, receipts, movements, consumption, completion and inventory evidence with the system of record.

    Track: re-entry, posting delay and reconciliation.
    02Application

    WMS, 3PL and customer integration

    Connect inbound, fulfilment, stock, shipment, status and billing events across service providers and customers.

    Track: status calls, disputes and failed messages.
    03Application

    Asset, maintenance and finance

    Synchronize asset identity, custody, work, parts, cost and lifecycle events across specialized systems.

    Track: duplicate records, missing cost and stale status.
    04Application

    Container, transport and EDI flows

    Exchange gate, movement, status, repair and logistics messages with partners and enterprise platforms.

    Track: manual entry, rejection and turnaround.
    05Application

    Identity and workforce context

    Connect users, roles, organizational units or attendance context to controlled operational permissions and tasks.

    Track: provisioning delay and authorization errors.
    06Application

    Reporting and business intelligence

    Deliver governed operational events and reference data to analytics without forcing reports to reconstruct truth.

    Track: data latency, unexplained variance and preparation effort.

    Fit before feature

    Define authority, timing and recovery before choosing the interface.

    Integration architecture should reflect which system owns each record, when the destination must know, what happens during outage and who resolves exceptions.

    Test the fit for your operation ↗
    01
    Engineering questionWhich system owns each field and business decision?

    Master and transaction ownership prevents circular updates, duplicate authority and unclear correction paths.

    02
    Engineering questionDoes the event need real-time or scheduled exchange?

    Latency should match the operating consequence. Real-time adds complexity when a reliable batch is sufficient.

    03
    Engineering questionHow will duplicates, order and partial failure be handled?

    Idempotency, sequence, acknowledgement, retry and reconciliation rules protect records during normal failure.

    04
    Engineering questionWho can see and resolve an integration exception?

    Support teams need usable alerts, source evidence, reason, ownership and a controlled replay or correction path.

    Connected architecture

    Create an integration layer that users can trust and support.

    Flatorb connects applications and devices through explicit event contracts, validation, monitoring and recovery rather than unmanaged point-to-point transfers.

    Inputs & eventsOperational events and master dataAPIs, EDI and filesDevices, partners and cloud servicesIdentity and permission context
    →
    Flatorb operational layerMap and validate contractsSecure and route messagesHandle duplicates and retriesMonitor and reconcile outcomes
    →
    Outputs & systemsERP, WMS, CRM and financeAsset, maintenance and productionCustomers, suppliers and 3PLsBI, audit and operational support

    International implementation

    Integration adapted to local platforms, tax models and regulatory exchange.

    Enterprise platforms, e-invoicing, tax structures, customer EDI, languages, hosting requirements and data policies differ by country. Flatorb maps those requirements into a supportable integration design and can deliver workshops remotely or on site.

    01
    Local tax and document flows

    Support country-specific taxes, invoice structures, references and required transaction data without assuming one universal model.

    02
    Platform and partner standards

    Map local ERP, bank, customer, supplier or regulator interfaces and their operating constraints.

    03
    Security and data location

    Align authentication, transfer, access, retention and hosting with customer and market requirements.

    04
    Remote cross-system workshops

    Coordinate business and technical owners online, with on-site process discovery where useful.

    Explore regional requirementsUSA↗Canada↗Middle East↗Africa↗South Asia↗South East Asia↗Australia↗

    Frequently asked questions

    Questions teams ask about Systems Integration.

    Clear answers for early evaluation, business cases and implementation planning.

    01What types of systems can Flatorb integrate?+

    Flatorb can connect operational software, ERP, WMS, asset, maintenance, manufacturing, finance, HR, CRM, customer, supplier, device and reporting platforms where suitable interfaces are available.

    02Do all integrations need APIs?+

    No. APIs are often preferred for timely structured exchange, but EDI, webhooks, databases, message services or controlled files may be appropriate depending on system capability and business need.

    03What happens when an integration fails?+

    A dependable design records status and reason, alerts the appropriate owner, supports controlled retry or correction and provides reconciliation evidence.

    04Can Flatorb work with legacy systems?+

    Often yes. The approach may use available files, database views, middleware or vendor interfaces while protecting the legacy system and planning realistic support.

    05How are integrations secured?+

    Controls may include authenticated endpoints, encryption, network restrictions, key or certificate management, least-privilege permissions, audit logging and monitored failure.

    06Can integration support country-specific tax models?+

    Yes. Data mapping and business rules can represent multiple taxes, exemptions, currencies and document requirements, subject to the customer defining and validating the applicable rules.

    Start with one real workflow

    Show us the event that must cross a system boundary without losing meaning.

    We will help define ownership, interface, mapping, validation, security, recovery, reconciliation and a practical test between systems.

    A useful first conversation30 minutes around one operating event
    • What must be identified, sensed or connected?
    • Where does the current record become late or unreliable?
    • Which users and systems depend on the event?
    • What measurable outcome would justify action?
    Talk to a solutions architect ↗